SAS is a market leader in business analytics software and services, and the largest independent vendor in the business intelligence market.

With innovative business applications supported by an enterprise intelligence platform, SAS helps customers at 44,000 sites improve performance and deliver value by making better decisions faster

The challenge

SAS had identified a need to speed up its recruitment processes in the UK and EMEA region to service growth and to increase the diversity of its workforce. The scope of the task would include around 200 specialist hires per annum, workforce planning, sophisticated targeting, offer management, on-boarding and retention initiatives.

The Ochre House solution

• Centralised on-site team of three staff
• Two-pronged delivery model with on-site team supported by off-site research and headhunting capability for EMEA roles
• 'Best-fit' processes for each workforce segment
• Narrow casting attraction model
• Performance based assessment toolkit
• Implemented standardised, consistent, quality controlled and legally compliant process
• Optimised the value of existing ATS (Taleo)
• Pan-EMEA hiring manager recruitment ‘masterclasses’
• MI reporting suite
• Service Excellence Programme

Results

• UK & EMEA hiring targets met. In addition to UK, locations include CEE, Dubai, Egypt, France, Germany and Nigeria
• Accelerated average hiring times from 87 to 43 days
• Reduced average cost of hire by 32% in year 1
• Non-agency hires increased to 59%
• Achieved hiring manager quality of hire CSat rating of 100% satisfied

What the client said

“Ochre House works to know your business and understand where it is heading three, six, twelve months down the line...they recognise the risks and the hotspots”
Ian Dunn, HR Director, SAS