The case for shared services

The introduction of a shared service centre is often just one element of a wider change to the way that the HR department operates and is structured.

Since the Budget 2009 committed to delivering £15bn back-office efficiency savings by 2013-14, identified in Martin Read's report, government HR is set to undergo a huge reform.

This will not just be in shared services, but in tightening up the way the function's processes and sytems are run.

Helena Parry, service development manager at outsourcing firm Ochre House, said a typical role reduction when implementing shared functions was at least between 15-20%, but it depended on the size and nature of the department.

Source: Personnel Today

Posted by Personnel Today

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